Tapas & Pretzels

S01E16 - The Power of Communities

adorsys Season 1 Episode 16

The next episode of "Tapas and Pretzels" welcome Rafael Escaño Marín, Senior Manager Customer Success at Salesforce . Rafael brings over 20 years of IT experience and a passion for customer success and community building.
We'll discuss the critical role of communities in driving customer success, the integration of MuleSoft's API programs with Salesforce, and how fostering both technical and business communities can benefit companies. Rafael also shares insights on the impact of AI on content creation and onboarding, while emphasising the irreplaceable human element in communities.

Excited to explore more or want to join us on Tapas & Pretzels? Reach out at podcast@adorsys.com!

People on this episode